Design for people. Built for growth.
Senior Growth Product Designer with over 7 years experience. Based in Dublin, Ireland - currently designing AI-first onboarding and growth experiences at HubSpot.
Caryn Chan
About
Hi, I’m Caryn - a versatile senior designer with a background that weaves through product design, architecture, and fitness—all connected by a focus on human-centered design.
My journey has bounced between architecture studios and fitness coaching, never quite sure where design would lead me. Now, after nearly a decade shaping onboarding and growth experiences at HubSpot and redesigning customer journeys at AIB, I’ve learned that life - much like design - rarely follows a straight line.
What matters most to me isn’t just the products I ship, but the people I collaborate with along the way. The wins and setbacks are just chapters in a story defined by empathy, curiosity, and the shared drive to build experiences that genuinely help users.
Professional work
Experience
HubSpot
Senior Growth Product Designer
(2021–Present)
Designing AI-first onboarding and setup experiences that drive activation, adoption, and long-term user value through experimentation and craft.
AIB
Experience Designer
(2018–2021)
Led the redesign and optimization of 20+ customer websites, streamlining complex journeys to improve accessibility, usability, and conversion.
Davy + Smith Architects
Architectural Assistant
(2013–2014)
Supported the design and planning of residential and commercial projects, applying spatial thinking and client collaboration early in my career.
Reddy Architects
Architectural Assistant
(2012–2013)
Built strong design fundamentals through architectural planning, modeling, and visual storytelling across residential and urban projects.
